Reviews for The Pillowtop Factory

Are you having trouble deciding where to buy your next mattress? Not sure whether a memory foam, spring, or hybrid mattress is best for you? Check out what your neighbors in Marinette/Menominee have to say about their mattresses from The Pillowtop Factory. Consider looking for features of top-rated mattresses such as the quilt type, top upholstery, and support system to help guide your choice, or contact us today for assistance. Find the best mattress for sale near you for less. Stop in today and start saving!

Our average rating among 131 reviews is 4.9 out of 5 stars on Google Reviews

5 stars

Shane was incredibly helpful in talking us through the process. Was patient with us, answered any questions we had, nd was overall one of the best retail experiences I've had as an Autistic person who had a lot ofanxiety going into it. He creates a calm atmosphere that sets you at ease. Highly recommend.

Jaime

Feb 28, 2026

5 stars

Shane was great to deal with. After a month with our black pearl mattress we have no complaints. Highly recommend

Nathan DeMille

Feb 6, 2026

5 stars

Pillow top factory is 5 stars all the way. I purchased a king black pearl online an my schedule is not very flexible for im on call 24/7. I called to set up a delivery an Shane asked how bought tonite? I said that be great . They called before they left , they arrived on time , they assembled everything an were very polite an professional. My wife an I will be talking very highly about them in public .

Jason Grall

Jan 10, 2026

5 stars

I had such a great experience with The Pillowtop Factory. I needed to come in outside of their normal business hours, and the owner was incredibly kind and accommodating. I ended up choosing one of the Black Pearl mattresses, and it has genuinely changed my life. I’m sleeping better than I have in years and no longer waking up with the back pain I used to deal with every morning. Highly recommend both the mattress and the customer service!

Samantha Bonnell

Nov 26, 2025

5 stars

I would have wrote this review sooner but was too busy napping on our brand new mattress. Shane was very kind, practical, and honest, and not pushy! I called earlier in the week to see about delivery and he remembered me and had planned his schedule to ensure he’d deliver to us same day when we came in. Very reasonable prices and friendly customer service. We will be back to switch out the rest of the beds soon!

Emily Jane Laak

Sep 12, 2025